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  <title>The Pfeiffer Book of Successful Communication Skill-Building Tools</title>
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  <namePart>Gordon, Jack</namePart>
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   <placeTerm type="text">California</placeTerm>
   <publisher>Pfeiffer</publisher>
   <dateIssued>2007</dateIssued>
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  <languageTerm type="code">en</languageTerm>
  <languageTerm type="text">English</languageTerm>
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  <extent>xvii, 413 hlm.; 23 cm</extent>
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 <note>The Pfeiffer Book of Successful Interpersonal Communication Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Interpersonal Communication Tools&#13;
·        Provides articles that offer quick, solid, and insightful grounding in a classic theme of communication-skills training&#13;
&#13;
·        Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences&#13;
&#13;
·        Offers inventories that include questionnaires and instruments that help trainees understand their own communication habits, measure the health of actual relationships, and shed light on communication practices within the organization</note>
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  <topic>Bahasa Inggris</topic>
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 <classification>658.45</classification>
 <identifier type="isbn">9780470181801</identifier>
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  <physicalLocation>Perpustakaan STKIP Al Hikmah Surabaya </physicalLocation>
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